Episode 66: Jamie Pelchat on Compliance, Operations, and Leading With Fairness

by | Jul 22, 2026 | Uncategorized | 0 comments

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Jamie Pelchat started her career sticking barcodes on file folders after school. She ended up VP of Delivery Transformation at HireRight and a first-term member of the PBSA Board. 

In this episode of Behind the Screens, Les Rosen sits down with Jamie to talk about the winding, fascinating path between those two points.
 
In this episode you’ll hear about:

1. How Jamie went from project manager to VP of Operations and Compliance at General Information Services, and what the merger with HireRight looked like from the inside

2. The career advice her mom passed down — and why “assertive, not aggressive” still shapes how she leads

3. Why fairness beats trying to make everyone happy, and how to take the emotion out of tough situations at work

4. The certifications Jamie didn’t want to study for and is proudest of having, including a Nevada PI license that required flying out and appearing before a board in person

5. How an introvert used PBSA task forces to build real professional relationships and eventually land a seat on the board

6. Practical, no-cost ways for newcomers to grow in the background screening industry right now

7. Jamie’s hobby: sailing a Catalina 250 on Lake Murray in South Carolina, and the fun fact that she won a few regattas back in the day

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Thanks to our sponsor, PreemploymentDirectory.com, publisher of Background Buzz and numerous other resources. And a special thanks to W. Barry Nixon.

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About the Host: Les Rosen

Les Rosen is a seasoned professional in the background screening industry, bringing decades of experience and a wealth of knowledge to each conversation. His engaging interview style ensures that every episode is both informative and entertaining.

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